This Privacy Policy describes how Junior Eats and its affiliates collect, use, share, protect or otherwise process your personal information through our website, mobile app and services.
Introduction
By visiting this platform or using our services, you agree to this Privacy Policy and applicable terms. We are committed to handling personal data responsibly and in line with applicable laws.
Information we collect
We may collect name, phone number, email, delivery or school details, child profile information, order history, payment references and device or usage data needed to provide and improve our services.
How we use information
Data is used to fulfill food orders, manage subscriptions, communicate updates, provide customer support, improve product experience, prevent fraud and comply with legal obligations.
Sharing and security
We may share information with caterers, logistics partners, payment processors and authorities when required to deliver services or comply with law. We apply reasonable safeguards, though internet transmission cannot be fully risk-free.
Data retention
We retain personal information only for as long as needed to provide our services and meet legal, accounting and operational requirements. In general:
- Account and profile data (name, phone, email, delivery or school details, child profiles) is kept while your account remains active.
- Order and subscription records are retained for up to 3 years after the related order or subscription ends, or longer if required for tax, dispute resolution or legal compliance.
- Payment references may be retained as needed to process refunds, prevent fraud and satisfy financial record-keeping obligations.
- Device and usage data used to improve the app is typically retained for a shorter period and then deleted or anonymised.
When retention is no longer required, we delete or anonymise the data so it can no longer identify you.
Data deletion
You may request deletion of your personal data or account at any time. To submit a request:
- Email us at contact@junioreats.co from the email or phone number linked to your account.
- Use the subject line “Data deletion request” and include your registered name and phone number so we can verify your identity.
- We will confirm receipt and process your request within 30 days, unless we must retain certain information for legal, tax, fraud-prevention or outstanding-order reasons (in which case we will tell you what is retained and why).
You may also request correction or updates of your data using the same contact method.
Your rights
Subject to applicable law, you may request access to, correction of, or deletion of your personal data. For privacy concerns, email contact@junioreats.co.