Because meals are prepared fresh for consumption, traditional product returns do not apply. We address quality issues through review and replacement or credit.
Reporting an issue
Report missing items, spillage or quality concerns within 2 days via the app or email with your order ID.
Resolution
- Valid issues may receive a replacement meal, account credit or refund per our Refund Policy.
- Perishable meals cannot be physically returned once delivered.
- Investigations may require photos or school coordination.
Contact contact@junioreats.co for help.